Reference

Terms and Conditions at x00td India

These Terms and Conditions govern every action you take on your x00td account — from opening it to placing a bet, making a UPI deposit, or requesting a…

Account EligibilityDeposit Rules via UPI & PaytmWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction
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x00td Terms and Conditions at x00td India
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms is unclear, or if you believe an action taken on your account does not align with what is written here, our support team is available to clarify and, where appropriate, escalate your concern to the compliance desk.

Team online

Live Chat

Open the chat widget from any page on x00td and type your Terms-related query. Our agents are available around the clock and can pull your account details to give you a precise, clause-specific answer within minutes.

Email Support

Send a detailed message to our support address with your registered account email and the specific clause you want addressed. We aim to respond within 24 hours and keep a written record of every exchange for your reference.

Help Centre

Our Help Centre contains the full annotated version of these Terms alongside worked examples for common scenarios — deposit reversals, account holds, and eligibility queries for Indian accounts funded via UPI or PhonePe.

HOW WE HANDLE THIS

Account Security, Data and Your Rights

We take the obligations set out in these Terms seriously — not as a formality, but as the operating standard for every system that touches your account.

Data We Collect

We collect the information you provide at account opening — name, contact details, preferred payment method (UPI, Paytm, PhonePe) —…

Cookie Policy

Our platform uses session cookies to keep your account active and analytics cookies to understand how pages are used.

Account Security

Each account is protected by password hashing and two-factor authentication.

Data Retention

We retain account and transaction records for the period required by applicable law in your jurisdiction.

Your Right to Request Changes

You have the right to correct inaccurate personal data on your account at any time.

Who to Contact for Disputes

For any dispute relating to these Terms — including withdrawal holds, account suspensions, or data queries — contact our compliance…

Common Questions About Our Terms

These answers address the clauses we hear about most from account holders in India. If your question is not covered here, our support team can walk you through the relevant section directly.

Yes. These Terms govern all activity on your account, including every session of Speed Baccarat, Mines, Football Strike, or any other title in our lobby. The game rules are supplementary to — and not a replacement for — these Terms.

If a UPI deposit is debited from your bank but does not credit your account wallet, raise it via live chat with your UTR reference number. We investigate within 48 hours and reconcile directly with the payment processor. Paytm and PhonePe disputes follow the same process.

We will notify you of material changes by email or in-app notification before the revised Terms take effect. Continued use of your account after the effective date of any change constitutes acceptance. You may close your account if you do not agree.

Our Terms are designed to operate where local law permits. Clauses that conflict with Indian law apply only to the extent they are lawful in your jurisdiction. In the event of a conflict, Indian law prevails for Indian-resident account holders.

Email our data team with your registered account address and a clear description of your request — whether that is a full data export or a deletion request. We will respond within seven working days and confirm every action taken on your data in writing.

Accounts may be suspended for suspected fraudulent activity, breaches of our fair-play clause, identity verification failures, or activity that appears to violate the law of your jurisdiction. We will notify you of a suspension by email and explain the step required to resolve it.

If live chat or email support does not resolve your dispute, escalate in writing to our compliance desk — the address is in our Help Centre. Unresolved cases are referred to the adjudication body specified in the Governing Jurisdiction clause of these Terms.

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